31 Mar Jeff K. | San Clemente
Our family just moved to San Clemente. We opted for a “BIG BRAND” mover, Executive Moving Systems ( an agent of North American). I’ve historically used smaller movers trying to save a few bucks but not any more as North American handled our move on time, on budget with no ups or extra costs. And the 4 man moving team was amazing!
Bill, gave me the original estimate for the move. He offered to come out and walk me through the process but as we talked through the details he was confident his estimate would cover it and would include the moving insurance needed. When I received the bill, it was surprisingly less than quoted.
The moving team introduced themselves, we’re clean cut and well-spoken. I walked them through the house and when they saw my wife was still handling some last minute boxing they offered to help.
The rooms were emptied in no time and yet the care and time that was spent on wrapping and handling each individual piece of furniture was amazing. Not a single scratch or anything was broken in the move.
When unloading in San Clemente, I expected the movers to speed up and just focus on getting the truck empty to get home but instead each of the guys was attentive to placement of furniture and boxes and actually helped us decide where to put a few pieces of furniture.
The customer service and entire moving experience was outstanding!